What's happening on East Ave? Visit https://www.burlingtonvt.gov/dpw/transportation/eastave for info.
Construction and downtown detour info: Visit our construction portal.
Reaching us after-hours, weekends and holidays
After Hours Services & Hours
On City holidays:
- Recycling: NOT picked up on Memorial Day, Independence Day (or observed), Labor Day, Thanksgiving, Christmas (or observed). Picked up all other weekdays.
- All DPW buildings and customer service will be closed.
- Parking is free at on street meters and in city-owned garages from midnight to midnight.
So, what do you do if you need to reach us while we're away (either holidays, after-hours or weekends)?
- For urgent water questions, please call our Water Resources team (24/7) 802-863-4501.
- For urgent street, sidewalk or sewer issues, please call our answering service at 802-864-7428 and someone will be dispatched for urgent scenarios.
- For non-urgent matters, feel free to submit them at https://www.burlingtonvt.gov/DPW/SCF or by emailing dpw-pinecustomerservice@burlingtonvt.gov. We reopen at 7AM.
- For urgent conditions that present risk to safety or property, always call emergency services.
- For urgent Parking Services matters that cannot wait until business hours, please contact BPD Dispatch at 802-658-2704.
See the City of Burlington's holiday schedule here.
